DE

FAQs

All meals are individually packaged. The packaging may vary depending on the meal and partner. We encourage all of our partners to take care of our environment and to use only sustainable materials.

All orders for the next day should be placed before 2pm. Orders for a later date can be placed anytime.

Your employer decides how many meals you can order. You can see your available budget during the checkout process.

Yes, you can order anytime. But please be aware that orders for the next day are only possible until 2pm.

No, all costs are covered by your employer

heykarantine! is starting exclusively in Berlin, but this can change as well. Send us a message to [email protected] and we will contact you as soon as the service is available in your city.

No, heykarantine! is a mobile optimized web app. You can use it on any device with the browser of your choice. There is no need for downloading any app.

You can use all provided payment methods including credit card and Paypal. If you have a voucher code you can easy apply that during checkout. If we have a agreement with your employer, the voucher might be applied automatically.

The delivery window for lunch orders is between 10:00am and 01:30pm on the selected day of delivery. For breakfast it is 08:00am till 10:30am.

As of now, we are delivering to all following areas: Friedrichshain, Prenzlauer Berg. Mitte, Kreuzberg, Charlottenburg, Schöneberg, Neukölln, Tempelhof, Moabit, Gesundbrunnen, Reinickendorf, Tiergarten, Halensee, Wilmersdorf, Friedenau, Steglitz, Spandau, Schönefeld, Buckow, Lichtenrade, Rudow, Alt-Glienecke

All lunch deliveries will be made between 10:00am and 01:30pm and breakfast between 08:00am and 10:30am. It is not possible to specify an exact delivery time.